At The Salazon, we value your satisfaction and want to ensure that you have a seamless shopping experience with us. Therefore, we have a comprehensive refund policy in place.

If you are not entirely satisfied with your purchase, you have the option to request a refund within 2 days from the date of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it.

To initiate the refund process, please contact our customer support team with your order details and a brief description of the reason for the refund request. Our team will review your case promptly and provide further instructions on how to proceed.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 3 business days.

Please note that certain items, such as personalized products or items purchased during promotional events, may not be eligible for a refund. Additionally, return shipping costs may apply unless the return is due to a manufacturing defect or an error on our part.